Privacy Policy

Zoup! Specialty Products, LLC Privacy Policy

This Privacy Policy explains our online information practices at this website zoupbroth.com (the “Site”). and the choices that you, as a visitor to this website, can make about the collection and use of your information.  BY CONTINUING TO USE THIS SITE, YOU CONSENT TO THE TERMS OF THIS POLICY.  PERSONAL INFORMATION WE MAY ASK YOU FOR AND HOW WE MIGHT USE IT

When you visit our website, we collect personal information from you (such as your name, address, phone number, e-mail address, etc.) when you voluntarily provide it to us. Depending on the purpose for which the information was provided, we may use the information to communicate with you regarding our products, services, and promotions, to provide you with other information or materials that you request, to customize your interactive experience, and/or to improve our product and service offerings.

Here are the circumstances in which we might ask for personal information from our consumers though our website, the types of information we obtain, and how we might use the information:

If you contact us through our website, we may ask you for personal information such as your name, address, phone number, or e-mail address so that we can respond to your questions or comments. (Of course, if you send us an e-mail, we will at a minimum obtain your e-mail address.)

You may be asked to provide personal information if you:

  • Agree to receive an online newsletter or other information or material from us;
  • Register for a sweepstakes, contest, or other promotion;
  • Register to receive coupons through our website;
  • Participate in a survey, a consumer research panel, or similar type of activity; or
  • Ask to receive an online newsletter or other information or material from us; or
  • Otherwise participate in features of our website that ask for personal information.

If you purchase or otherwise request a product, publication, or promotional offering from us or take advantage of a rebate or similar offer, you may be required to provide your contact and/or payment information (including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number in order for us to process your request. We refer to this information as “Order Information.”

Your participation in any of these activities (and therefore your provision of personally identifiable information) is entirely voluntary. We may use the information you provide to respond to your questions or comments, to administer our promotions and websites, to fulfill your request or order, to provide you with a customized interactive experience, or to otherwise provide or improve our products and services. Based on the information you provide, we also may obtain additional information about you, such as U.S. Postal Service address change data or demographic information, from commercially available sources.

We will not send you any online newsletter or similar e-mail marketing communication unless you expressly consent to receive such a communication from us. And if you do choose to receive any such e-mail communication from us, you will always have the opportunity to “unsubscribe” from receiving the e-mail at any time.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We may share your Personal Information with third parties to help us use your Personal Information, as described above. We use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING AND THIRD PARTY SERVICES

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Pursuant to our targeted advertisement program, we might exchange data with third party services, websites, or other programs, such as Google (all such third-party services are, collectively, “Third-Party Services”). 

Consequently, you may be required to input credentials in order for a particular Third Party Services to access and receive relevant information from such Third-Party platforms. By enabling use of any Third-Party Service, you authorize us to access and transmit data to and from your accounts with such Third-Party Service provider.

You can opt out of some of these Third-Party Services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.  Alternatively, you may be able to opt-out of such Third Party Services by directly contacting the service provider.   We have no role or obligation with regard to such providers, and such use will be governed by this Site’s Terms of Service

LEGAL

The legal and regulatory landscape regarding privacy of information is constantly changing.  While we will make reasonable efforts to update this Privacy Policy and to comply with any applicable privacy rights regimes (such as the GDPR, the Virginia Consumer Data Protection Act, and others) and to remain consistent with any such law to which we are subject, in doing so, we do not admit that such laws are or may be applicable to this Site, our business or any product or service advertised or sold on this Site.

Some states, such as California, provide individuals with the right to opt-out of the sale or sharing of personal information for cross-context behavioral advertising (commonly referred to as interest-based or tailored ads).  This right provides individuals with the opportunity to opt-out of having their information sold, shared, or used for purposes of cross-context behavioral advertising. For example, The California Privacy Rights Act (“CPRA”) broadly defines “sale” as any sharing of personal information with third parties in exchange for monetary or other valuable consideration. The CPRA defines “sharing” as sharing personal information with a third party for cross context behavioral advertising. We work with other companies and businesses to deliver certain targeted to you, in accordance with this Policy.  In working with other companies and businesses, we may disclose personal information in a way that is “selling” or “sharing” personal information as defined by the CPRA.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

If you have any questions, concerns, complaints or suggestions regarding our Privacy Policy or otherwise need to contact us by e-mail at customerservicebroth@zoupbroth.com.